tambaya: Na yi hayan mota a Dubai na bar ajiya Dirhami 12,000. Sun yi alkawarin mayar da ita bayan wata daya da mayar da motar. Har yanzu basu dawo da kudin ba, wata 2 kenan kwana 10 kenan.
Manufar Dawo da Deposit: A cewar Ma'aikatar Tattalin Arziki da Yawon shakatawa ta Dubai (DET), ana buƙatar kamfanonin hayar mota su mayar da kuɗin tsaro a cikin kwanaki 30 da dawo da abin hawa (daga dirhami 3,000 zuwa dirhami 10,000, ya danganta da shekarun direban da kuma farashin motar. mota), muddin babu tara ko diyya. Ya kamata a riƙe ajiya azaman adadin da aka katange akan katin kiredit.
Ajiye duk yarjejeniyar haya, rasidu, da bayanan sadarwa. Idan sun biya tara da diyya, tambaye su hujja.
Za ka iya zaɓi shigar da ƙara tare da shafukan yanar gizo daban-daban ko hukumomin gwamnati wanda ke magance matsalolin mabukaci da suka shafi hayar mota.
Yi ƙara da Kariyar kariya ta amfani da wannan haɗin
https://consumerrights.ae/en/Pages/consumer-complaint.aspx
lamba: + 971 600 545555
Emel: consumerrights@dubaided.gov.ae
Tourism 'Yan sanda
https://www.dubaipolice.gov.ae/wps/portal/websps/webspsserviceslist/touristSecurity/
Layukan taimako ga masu yawon bude ido
Kira lambar kyauta 901
Imel: touristpolice@dubaipolice.gov.ae
Hakanan, Idan kun bincika kamfanin haya akan wuraren da ke ƙasa, bar bita ambaton matsalar da kuka fuskanta dalla-dalla… shafuka kamar Tripadvisor.com, Google Map Review, trustpilot.com da Reddit.
Yi amfani da dandamali na kafofin watsa labarun don raba kwarewarku da yiwa kamfanin hayar mota alama. Bayyanar jama'a wani lokaci na iya hanzarta aiwatar da ƙuduri.
Idan sun karɓi ajiya ta hanyar katin kiredit ɗin ku, tada rikici da bankin.
Shirya takaddun shaida/shaida don tallafawa da'awar ku na dawo da cajin.
Yi la'akari da yin amfani da sanannun sabis na hayar mota ko ƙa'idodi na gaba wanda ke ba da ingantacciyar kariyar mabukaci da bayyanannun manufofi.
