Ho kena lipakeng tsa khoebo e fetohile ntho e makatsang e ratoang mofuta oa tharollo e 'ngoe ea likhang (ADR) etsoe lik'hamphani tse ho sheba ho rarolla likhohlano tsa molao ntle le tlhokeho ya ho huleloa le ho turu tseko. Tataiso ena e felletseng e tla fa likhoebo tsohle tseo li hlokang ho li tseba mabapi le ho sebelisa lits'ebeletso tsa poelano le litšebeletso tsa ramolao oa khoebo etsoe e sebetsang hantle 'me tharollo ea likhohlano e baballang chelete.
Commerce Mediation ke eng?
Ho kena lipakeng tsa khoebo ke matla, tenyetsehang ts'ebetso e tsamaisoang ke motho ea koetlisitsoeng, mokena-lipakeng oa batho ba bang ba sa nke lehlakore ho thusa likhoebo tse loantšanang kapa mekhatlo tsamaisa likhohlano tsa molao le ho buisana ka win-win litumellano tsa ho lefa. E ikemiselitse ho boloka likamano tsa bohlokoa tsa khoebo seo se ka senyeha ka lebaka la ho nka nako e telele likhohlano.
Bokellanong, mokena-lipakeng o sebetsa e le mothusi ea hlokang leeme ho holisa puisano e bulehileng pakeng tsa mahlakore a loantšanang. Ba thusa ho tseba lintlha tsa bohlokoa, ho hlakisa ho se utloisisane, senola lithahasello tse patiloeng le ho thusa mahlakore ho hlahloba tharollo ea ho qapa, esita le maemong a amang mekitlane ea karete ea mokoloto.
Sepheo ke hore barupeluoa ka bobona ba fihlelle ka boithatelo a tharollo e kgotsofatsang, e tlamang ka molao ho boloka nako, litšenyehelo tsa molao le litšebelisano tsa khoebo tsa nako e tlang. Poelano ka boyona le tlhahisoleseding efe kapa efe e senotsweng e ntse e le teng lekunutu ka thata ho pholletsa le ts'ebetso le ka morao.
Melemo ea Bohlokoa ea Boipheliso ba Khoebo:
- E ka bolokang tjhelete - E theko e tlase haholo ho feta linyeoe, khoebo ea ho tsekisana kapa mekhoa e meng
- Ka potlako - Likhohlano li rarollotsoe ka libeke kapa likhoeli
- ho se nke lehlakore batsereganyi – Batsamaisi ba ba sa tseyeng letlhakore ba motho wa boraro
- Consensual - Mekha e tlameha ho lumellana le tharollo efe kapa efe
- Lekunutu - Ts'ebetso ea poraefete le liphetho
- Ho sebetsa hammoho - E lokisa likamano tsa khoebo
- Tharollo Customized - E etselitsoe litlhoko tse ikhethang tsa meketjana
Hobaneng ha Likhoebo li Khetha Bokellano
Ho na le mabaka a mangata a bohlokoa lik'hamphani tse bohlale khetha tsela ea ho kena lipakeng ka ho qoela ka kotloloho metsing a bohlasoa a linyeoe.
Qoba Litšenyehelo tse Phahameng tsa Melato
Mokhanni ea hlahelletseng ka ho fetisisa ke takatso ea ho boloka chelete. Linyeoe tsa makhotla li bokella litšenyehelo tse boima ho tsoa ho babuelli ba molao, lipampiri, litlaleho tsa linyeoe, lipatlisiso le ho bokella bopaki. Ka linako tse ling ba ka phela lilemo tse ngata.
Mahlakore a ho kena lipakeng papisong le litšenyehelo. Litefiso li ipapisitse le nako ka 'ngoe le karohano lipakeng tsa mekha. Litumellano li ka fihleloa ka libeke kapa likhoeli. Sebopeho ha se sa reroa mme moeletsi oa molao ke boikhethelo. 'Me ua tseba hore na ke eng hape e ka fumanang chelete e ngata lekhotleng? Ho sebetsana le lintho tse kang likonteraka tse hanyetsanang kapa litokomane tse belaetsang. Ke bolela, ke eng e qhekellang leha ho le joalo? Ke ha motho e mong a senya lipampiri kapa lisaeno. Mediation e lumella lik'hamphani ho qoba hlooho eo le eona.
Boloka Lekunutu
Privacy ke mohlohlelletsi oa bohlokoa hape. Bobuelli bo etsahala ka mor'a mamati a koetsoeng. Ntho leha e le efe eo ho buisanoang ka eona e ke ke ea sebelisoa hamorao e le bopaki. Makhotla ha a fane ka tiiso ea tokelo e joalo, kaha linyeoe le liphetho li fetoha karolo ea tlaleho ea sechaba.
Bakeng sa likhoebo tse nang le liphiri tsa khoebo, thepa ea kelello kapa merero ea ho kopanya / ho fumana lik'hamphani, ho boloka data e hlokolosi tlas'a wraps ke ntho ea bohlokoa. Mediation e lumella sena.
Sireletsa Likamano tsa Khoebo
Likamano tsa khoebo tse senyehileng ke litholoana tse sa thabiseng tsa likhohlano tsa makhotla. Sebakeng sa ho shebana le lithahasello, litseko li totobatsa maemo le liphoso tsa molao.
Bobuelli bo matlafatsa kutloisiso ea sepheo sa mantlha sa lehlakore ka leng. Litharollo li na le molemo ho fapana ho feta lefela. Mokhoa lokisa terata ho ena le ho chesa marokho ka ho feletseng. Ho boloka maqhama ho bohlokoa liindastering tsa bohlokoa joalo ka kaho kapa boithabiso moo balekane ba sebelisanang khafetsa.
Boloka Taolo ea Liphetho
Tsamaisong e thata ea linyeoe, matla a ho etsa liqeto a lutse ho baahloli kapa makhotla a molao feela. Linyeoe li ka tsoela pele ka mokhoa o sa lebelloang haeba boipiletso bo etsoa. Baqosi ba nang le liqoso tse matla ba ka ba ba fumana likhau tsa kotlo ho feta ts'enyehelo ea 'nete e bolokiloeng.
Bonalli bo khutlisetsa qeto matsohong a barupeluoa. Likhoebo li etsa qeto ka kopanelo mabapi le litharollo tse lumellanang le maemo a bona a ikhethileng le lintho tse tlang pele. Ha ho liqeto tse tlamang tse etsoang ntle le tumello e le 'ngoe. Taolo e lula e tiile ka lehlakoreng la bona hohle.
Likhohlano tse Tloaelehileng tsa Khoebo li Rarollotsoe
Bobuelli bo fetoha haholo bokhoni ba eona ba ho rarolla likhohlano tse kholo le tse nyane ho pholletsa le lekala le leng le le leng la khoebo le ka nahanoang. Liphapang tse atileng haholo tse rarolloang ka katleho li kenyelletsa:
- Tlōlo ea likopo tsa konteraka - Ho hloleha ho fana ka thepa / lits'ebeletso ho latela litumellano
- Mathata a kopanelo - Ho se lumellane pakeng tsa bathehi-'moho mabapi le leano / pono
- Likhohlano tsa M&A - Mathata a bakoang ke ho kopanngoa, ho reka kapa ho arola
- Likhohlano tsa mosebetsi - Khohlano lipakeng tsa bahiri le basebetsi
- Tlholisano e hlokang toka - Ho tlola melaoana e sa qothisanang lehlokoa kapa ho se senole
- Litaba tsa thepa ea mahlale - Litlolo tsa molao tsa patent, copyright kapa lets'oao la khoebo
- Likhohlano tsa khiriso kapa tsa khiriso – Mathata pakeng tsa beng ba thepa le bahiri
- Likopo tsa inshorense - Ho hana ho buseletsoa ke bafani
- Likhohlano tsa kaho - Ho se lumellane ha tefo, ho lieha ha morero
Esita le liqoso tse rarahaneng tsa mehato khahlanong le lihlopha tsa lik'hamphani li rarollotsoe ka lekunutu ka ho kena lipakeng. Haeba likhoebo li ka hlophisa litaba tsa mantlha mabapi le lichelete le ho fumana litharollo tse ka bang teng, lipuisano tse ntle li ka qala.
Kamoo Mokhoa oa Bokena-lipakeng o Etsahalang
Mochini oa poelano o etselitsoe hore o be bonolo, o tenyetsehe le o arabelang maemong. Leha ho le joalo, sebopeho le litataiso tse ling li thusa ho tsamaisa lipuisano tse hahang. Mona ke kakaretso ea ts'ebetso e tloaelehileng:
Khetho ea Mokena-lipakeng
Mohato oa bohlokoa oa pele ke oa hore mahlakore a loantšanang a khetha mokena-lipakeng ea tšeptjoang ka bobeli ba ikutloa hore ba ka thusa ka katleho. Ba tlameha ho ba le boiphihlelo lefapheng la niche le amanang le likhohlano tse joalo ka thepa ea mahlale, likopo tse mpe tsa bongaka kapa litumellano tsa nts'etsopele ea software.
Lipolelo Tsa ho Bula
Ho tloha qalong, mokete o mong le o mong o fana ka tlhaloso e khutšoanyane polelo e qalang ho akaretsa maikutlo a bona mabapi le litaba tsa mantlha, tse tlang pele le liphetho tse lakatsehang ho tsoa lipakeng. Sena se thusa mokena-lipakeng ho utloisisa boemo kapele le ka kotloloho tse latelang.
Li-Caucus tse ikemetseng
E 'ngoe ea likarolo tsa bohlokoa tsa lipuisano ke bokhoni ba hore mekha e buisane ka litaba ka lekunutu likopanong tsa lekunutu ka mokena-lipakeng feela ea tsejoang e le "li-caucus." Likopano tsena tsa motho a le mong li fana ka sebaka se sireletsehileng sa ho bua ka pherekano, ho hlahloba litlhahiso le ho buisana ka melaetsa e sa tobang ka mokena-lipakeng ea sa nke lehlakore.
Back & Forth Negotiation
Mokena-lipakeng o sebelisa lintlha tse tsoang lipuisanong tsa lekunutu ho nolofatsa dipuisano tse hlahisang litholoana e reretsoeng ho atametsa maemo a hanyetsanang qotsa, lipotso le ho totobatsa lintho tse tšoanang.
Litumellano li qala hanyane ebe butle-butle li eketseha joalo ka kutloisiso hola. Qetellong ho etsoa litumellano mahlakoreng ka bobeli ho etsa hore ho be le tharollo.
Ho Finyella Tumellano e Bonngweng
Mohato oa ho qetela o bona mekha ho fihlela tumellano ka boithaopo ka lipehelo tse amohelehang tsa phalliso tse hopotsoeng ka mongolo. Hang ha litumellano tsena li saennoe, li fetoha likonteraka tse ka sebelisoang ka molao. E hlophisitsoeng qoso ea qojoa ho boloka nako le litšenyehelo tse ngata bakeng sa bohle ba amehang.
Melemo le Melemo ea ho Kopanela Liphapano tsa Khoebo
Le hoja poelano e na le melemo e mengata, ho bohlokoa ho hlahloba mefokolo e meng hape bakeng sa pono e leka-lekaneng:
melemo e
- E ka bolokang tjhelete - Litšenyehelo tse tlase ho feta lintoa tsa makhotla
- Ts'ebetso e potlakileng - E rarollotsoe ka mor'a libeke kapa likhoeli
- Litefiso tse phahameng tsa qeto - Ho feta 85% ea linyeoe lia rarolloa
- Bakena-lipakeng ba sa nkeng lehlakore - Baetapele ba se nang leeme ba motho oa boraro
- Taolo holim'a liphello - Mekha e tsamaisa tharollo
- Ts'ebetso ea lekunutu - Lipuisano li lula li le lekunutu
- E boloka likamano - E lumella litšebelisano tse ling
haelloang teng
- E sa tlameng - Mekha e ka ikhula neng kapa neng
- Ho sekisetsa hoa hlokahala - E hloka litumellano tse tsoang mahlakoreng 'ohle
- Ha ho na mohlala o behiloeng - Ha e ame liqeto tsa nakong e tlang
- Kotsi ea ho arolelana lintlha - Lintlha tse hlokolosi li ka tsoa hamorao
- Litšenyehelo tse sa tsitsang - Ho thata ho lokisa litefiso tse bataletseng pele
Ho Lokisetsa ka Katleho Bokena-lipakeng bo Atlehileng
Likhoebo tse batlang ho fumana molemo o moholo ho bokellano li lokela ho etsa bonnete ba hore ho na le moralo o nepahetseng le boitokisetso esale pele. Libaka tsa bohlokoa tse lokelang ho rarolloa li kenyelletsa:
Bokella Litokomane Tsohle
Pele lipuisano li qala, likhoebo li lokela ho ba ka botlalo bokella litokomane, litlaleho, litumellano, li-invoice, lipolelo kapa data e amanang le taba eo.
Bopaki bofe kapa bofe bo tšehetsang litseko tse bohareng kapa likhang tse entsoeng li lokela ho hlophisoa ka tatellano ea liketsahalo ka har'a lifoldara tse ngolisitsoeng bakeng sa ho fihlella habonolo hamorao. Ho arolelana litokomane pepeneneng e haha bots'epehi le ho khothaletsa tšebelisano 'moho ea ho rarolla mathata.
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Hlakisa Lintho Tse Tlang Pele le Liphetho Tse Lakatsehang
Ho bohlokoa hore meketjana e etse ka hloko tsebahatsa litabatabelo tsa bona tsa mantlha, tse tlang pele le litharollo tse amohelehang e batlutsoeng ho tsoa ho bokenari. Tsena li ka kenyelletsa tšenyo ea lichelete, maano a fetotsoeng, ho kopa tšoarelo ho sechaba kapa ho matlafatsa tšireletso khahlanong le ho pheta-pheta litaba.
Haeba ba sebelisa moeletsi oa molao, ba ka thusa ho theha sepheo leano la lipuisano ho leka-lekanya maemo a loketseng le likhetho tsa sebele. Leha ho le joalo, ho tenyetseha ke ntho ea bohlokoa ka ho tšoanang ha mehopolo e ncha e sebetsang e hlahisoa.
Khetha Mokena-lipakeng ea Loketseng
Joalo ka ha ho totobalitsoe pejana, mokena-lipakeng ea khethiloeng ke eena ea behang molumo bakeng sa lipuisano. Semelo sa bona, litsebo le mokhoa oa bona li lokela ho ikamahanya le ho rarahana ha litaba le botho bo amehang.
Litšobotsi tse nepahetseng tse lokelang ho hlahlojoa li kenyelletsa tsebo ea thuto, bokhoni ba ho mamela, bots'epehi, mamello le bokhoni ba ho utloisisa lintho tse fapaneng ha u ntse u hatela pele. Karolo ea bona ke ho tataisa eseng ho laela sephetho.
Ke neng moo Mediation e leng Molemo ka ho Fetisisa?
Le hoja lipuisano li fana ka melemo e mengata, ha e lumellane le qabang e 'ngoe le e' ngoe ea khoebo. Maemo a mang a atisa ho ruisa molemo haholo ho feto-fetoha ha maemo ao e fanang ka ona:
- Ho boloka likamano tsa khoebo - Ho bohlokoa ho tsoela pele litšebelisano
- Litharollo tsa lekunutu li bohlokoa - Liphiri tsa khoebo li tlameha ho sireletsoa
- Ho hlokahala qeto e potlakileng - Ts'ebetso ea khoebo e amme
- Ho batla kutloisiso ea win-win - Boikemisetso le tšepo li hloka ho tsosolosoa
- Litlhare tsa boiqapelo lia hlokahala - Litlhoko li fapane le boemo ba molao
Ntle le moo, litokomane tse otlolohileng tsa molao li ka lumellana le maemo ao ho 'ona ho tlamang hore ho be le mehlala e tlamang, litšenyehelo tseo ho thoeng li phahame haholo kapa "ho ruta mohlolisani ea mabifi thuto" ke ntho e tlang pele. Nyeoe e 'ngoe le e' ngoe e fapana ka mekhoa e nepahetseng ea ho rarolla liqabang.
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Seabe sa Bakena-lipakeng Metseng
Bakena-lipakeng ba nang le litsebo ba sebelisa maqheka le maano a fapaneng ho thusa bahanyetsi ho fihlela litumellano tse tšoanang tsa motheo:
Ho Tsamaisa Puisano ea Bophelo bo Botle
Mokena-lipakeng oa khothatsa puisano e bulehileng, e tšepahalang pakeng tsa mahlakore ka ho rala litaba ka ho se nke lehlakore, ho botsa lipotso tse nahannoeng hantle le ho tšehetsa mekhoa e metle haeba maikutlo a hlaha.
Ho Utloisisa Lintho Tse Thahasellang
Ka li-caucus tsa poraefete le ho bala lipakeng tsa mela ea likopano tse kopaneng, bakena-lipakeng senola litabatabelo tsa mantlha tse hlohlelletsang qabang. Tsena li ka kenyelletsa lipakane tsa lichelete, mathata a botumo, takatso ea tlhompho kapa liphetoho tsa leano.
Bridging Divies & Building Trust
Tsoelo-pele e ba teng ha bakena-lipakeng ba totobatsa lipakane tsa bobeli, phephetsa maikutlo a fosahetseng ka bonolo le ho haha kholiseho ho potoloha ts'ebetso. Ka kutloelo-bohloko e kholoanyane le ts'epo, litharollo tse ncha li hlaha tse lebisang ho bothateng.
Litefiso tsa ho lefa ka holimo 85% ho pholletsa le likete tsa linyeoe tsa boemeli ba khoebo hatisa bohlokoa bo boholo boo mokena-lipakeng ea nang le phihlelo a bo tlisang tafoleng. Talenta ea bona e potlakisa kutloisiso e neng e tla nka nako e telele haholo (haeba ho kile ha etsahala) libakeng tsa makhotla a bahanyetsi.
Lintlha tsa Bohlokoa mabapi le Bokena-lipakeng bakeng sa Likhoebo
- E khonahala mefuta e fapaneng ya tseko e turang bakeng sa lik'hamphani tsa boholo bohle le liindasteri
- Ts'ebetso ea lekunutu, e feto-fetohang le e kopanetsoeng ho beha taolo ya diqeto ka thata matsohong a mekga
- Ho feta moo ka theko e tlase, tsela e potlakileng ho rarolla likhohlano ka molao khahlano le lintoa tsa makhotla
- Lokisa maqhama a khoebo a senyehileng ka kutlwisiso le ho sekisetsa
- Bakena-lipakeng ba profeshenale ba eketsa haholo menyetla ea ho senola mekhoa e metle ho ruisa bohle ba amehang molemo
Ha 'maraka oa lefats'e oa poelano o lebelletsoe ho fihlela boleng bo holimo haholo ba hoo e ka bang US $ 10 bilione ka 2025, mofuta ona oa tharollo e 'ngoe ea liqabang o tla tsoela pele ho fumana matla ho pholletsa le lekala la khoebo le ho feta. Bokhoni ba eona ba ho ntša litharollo tsa khotso ka mokhoa o makatsang ka potlako esita le likhohlanong tse chefo haholo bo tsoela pele ho senya mehopolo ea khale.
Lipontšo tsohle li supa ho ho kena lipakeng ho fetoha mokhoa oa ho rarolla likhohlano tsa khoebo tsa kamoso! Lik'hamphani tse bohlale li ka etsa hantle ho boloka motsu ona ka har'a khohlopo ea bona ha likhohlano li ka hlaha.
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