Ulamlo lwezorhwebo iye yaba yinto engakholelekiyo ethandwayo ifomu enye isisombululo sembambano (ADR) kuba iinkampani ujonge ku ukusombulula iingxabano zomthetho ngaphandle kwesidingo sokutsala-ngaphandle kwaye kuyabiza ulwaphulo. Esi sikhokelo sibanzi siya kubonelela amashishini ngayo yonke into abayifunayo malunga nokusetyenziswa kweenkonzo zolamlo kunye iinkonzo zegqwetha leshishini kuba esebenzayo kwaye ukusonjululwa kweengxabano ngendlela eyongayo.
Yintoni i-Commerce Mediation?
Ulamlo lwezorhwebo iyaguquguquka, nezimo inkqubo eququzelelwa ngumntu oqeqeshiweyo, umlamli ongathathi hlangothi wesithathu ukunceda amashishini alwayo okanye imibutho jonga iingxabano zomthetho kwaye uthetha-thethwane win-win izivumelwano zokuhlala. Ijonge uku gcina ubudlelwane obubalulekileyo boshishino enokuthi ngenye indlela ibe mandundu ngenxa yexesha elide ngqu zulwano.
Kulamlo, umlamli usebenza njengombhexeshi ongakhethi buso ukuba akhuthaze unxibelelwano oluvulekileyo phakathi amaqela alwayo. Banceda ukuchonga imiba ephambili, bacacise ukungaqondani, tyhila izinto ezinomdla ezifihlakeleyo kwaye uncede amacala ekuphononongeni izisombululo zokuyila, nakwiimeko ezibandakanya ukungagqibeki kwekhadi letyala.
Injongo kukuba abathathi-nxaxheba ngokwabo bafikelele ngokuzithandela a eyanelisayo macala, isisombululo esibophelela ngokusemthethweni ukonga ixesha, iindleko zomthetho kunye nokusebenzelana kwezoshishino kwixesha elizayo. Ulamlo ngokwalo kunye nalo naluphi na ulwazi olubhengeziweyo luhlala luhleli iyimfihlo ngokungqongqo kuyo yonke inkqubo nasemva kwayo.
Izinto eziNzuzo eziPhambili zoNxibelelwano lwezoRhwebo:
- Isebenza kakuhle emalini -Ifikeleleka kakhulu kunesimangalo, ukulamla ishishini okanye ezinye iindlela
- oluKhawulezayo – Iingxabano zisonjululwe kwiiveki okanye kwiinyanga
- cala abalamli – abaququzeleli beqela lesithathu abangakhethi cala
- Umvuzo – Amaqela kufuneka avumelane nakuphi na ukulungiswa
- Mfihlelo – Inkqubo yabucala kunye neziphumo
- Iyasebenzisana – Ukulungisa ubudlelwane boshishino
- Izisombululo ngentando – Yenzelwe iimfuno ezizodwa zamaqela
Kutheni amashishini ekhetha ukuLamla
Kukho izizathu ezininzi ezibalulekileyo zokuba kutheni iinkampani smart khetha indlela yolamlo phezu kokuntywila ngqo emanzini amdaka.
Ziphephe Iindleko Eziphakamileyo zokuTyalwa
Oyena mqhubi ubalaseleyo ngumnqweno woku Gcina imali. Amatyala enkundla aqokelela iindleko ezinzima kubacebisi bezomthetho, amaphepha, ukugcwaliswa kwamatyala, uphando kunye nokuqokelela ubungqina. Ziyakwazi ukutsala iminyaka emininzi kwezinye iimeko.
Ibala lokulamla xa kuthelekiswa neendleko. Imirhumo isekelwe kwiseshini nganye kwaye yahlulwe phakathi kwamaqela. Izivumelwano zinokufikelelwa kwiiveki okanye kwiinyanga. Ulwakhiwo alucwangciswanga kwaye umcebisi wezomthetho unokuzikhethela. Kwaye uyazi ukuba yeyiphi enye into enokufumana ixabiso elikhulu enkundleni? Ukujongana nezinto ezinjengeemvumelwano ezingavisisaniyo okanye amaxwebhu akrokrisayo. Ndinyanisa, yintoni umgunyathi phofu? Kuxa umntu ephazamisana namaphepha okanye iisignesha. Ulamlo luvumela iinkampani ukuba ziphephe ezo ntloko zibuhlungu nazo.
Gcina iMfihlo
Ukuba bucala sisikhuthazi esingundoqo ngokunjalo. Ulamlo lwenzeka emva kweengcango ezivaliweyo. Nantoni na exoxwayo ayinakusetyenziswa kamva njengobungqina. Iinkundla aziliqinisekisi ilungelo elinjalo, njengoko iinkqubo neziphumo ziba yinxalenye yengxelo yoluntu.
Kumashishini ane iimfihlo zorhwebo, ipropathi yengqondo okanye izicwangciso zokudibanisa / ukufumana iinkampani, ukugcina idatha ebuthathaka phantsi kwe-wraps kubaluleke kakhulu. Ulamlo luyakuvumela oku.
Gcina uBudlelwane boShishino
Ubudlelwane boshishino olonakeleyo zilishwa ngenxa yokungqubana kwenkundla. Kunokuba kugxilwe kwizinto ezinomdla, isimangalo sigqamisa izikhundla ezisemthethweni kunye neempazamo.
Ulamlo lukhuthaza ukuqondwa kweenjongo eziphambili zecala ngalinye. Izisombululo ziluncedo ngokulinganayo kune-zero-sum. Inkqubo ilungisa iingcingo endaweni yokutshisa iibhulorho ngokupheleleyo. Ukugcina amaqhina kubalulekile kumashishini angundoqo afana nokwakha okanye ulonwabo apho amahlakani asebenzisana rhoqo.
Gcina Ulawulo Kwiziphumo
Kwinkqubo yokumangala engqongqo, amandla okwenza izigqibo axhomekeke kuphela kwiijaji okanye iijaji. Amatyala anokutsala ngokungalindelekanga ukuba izibheno zifakiwe. Abamangali abanamabango anamandla banokude bafumane iimbasa ezohlwayo ngaphezu kowona monakalo wokwenene.
Ulamlo lubuyisela isisombululo ezandleni zabathathi-nxaxheba. Amashishini athatha isigqibo ngokudibeneyo kwizisombululo ezilungiselelwe imeko yazo eyodwa kunye nezinto eziphambili. Akukho zigqibo zibophelelayo ezenziwayo ngaphandle kwemvume ngamxhelo-mnye. Ulawulo luhlala luqinile kwicala labo kulo lonke.
IiNgxwabangxwaba eziQhelekileyo zeShishini zisonjululwe
Ulamlo lusebenza ngeendlela ezininzi ekukwazini kwayo ukusombulula iingxabano ezinkulu nezincinci kuwo onke amacandelo oshishino anokucingeleka. Ezona zinto zixhaphakileyo zokungavisisani ezithi zisonjululwe ngempumelelo ziquka:
- Ukophulwa kwamabango ekhontrakthi – Ukungaphumeleli ukuhambisa iimpahla/iinkonzo ngokwezivumelwano
- Iingxaki zentsebenziswano -Ukungavisisani phakathi kwabaseki bentsebenziswano malunga neqhinga / umbono
- Ungquzulwano lwe-M&A – Imiba evela ekudityanisweni, ukufunyanwa okanye ukwabiwa
- Iingxabano zengqesho -Iyantlukwano phakathi kwabaqeshi nabasebenzi
- Ukhuphiswano olungafanelekanga – Ukwaphulwa kwamagatya angakhuphisaniyo okanye ukungavezi
- Imiba yepropathi enomgangatho ophezulu wokuqonda -Ilungelo elilodwa lomenzi wechiza, ilungelo lokushicilela okanye ukwaphulwa kophawu lwentengiso
- Iingxabano zokuqeshisa okanye zokurenta – Iingxaki phakathi kwabanini propati kunye nabaqeshi
- Amabango einshurensi – Ukukhatywa kwembuyekezo ngababoneleli
- Iingxabano zokwakha -Ukungavumelani kwentlawulo, ukulibaziseka kweprojekthi
Kwanamatyala antsonkothileyo odidi olunxamnye nezigebenga asonjululwe ngokuyimfihlo ngolamlo. Ukuba amashishini anokulungisa imiba engundoqo ngokwemali kwaye achonge izisombululo ezinokwenzeka, uthethathethwano olunemveliso lunokuqalisa.
Iqhubeka Njani Inkqubo Yolamlo
Indlela yolamlo yenzelwe ukuba ibelula, ibe bhetyebhetye kwaye iphendule kwiimeko. Nangona kunjalo, ezinye izakhiwo kunye nezikhokelo zinceda ukuququzelela ingxoxo eyakhayo. Nantsi isishwankathelo senkqubo eqhelekileyo:
Ukukhetha uMlamli
Inyathelo lokuqala elingundoqo lelamacala alwayo khetha umlamli othembekileyo bavakalelwa kukuba banokunceda ngokunemveliso. Bafanele ukuba babenobuchwephesha bomsebenzi we-niche ngokunxulumene nongquzulwano olunje ngepropathi enomgangatho ophezulu wokuqonda, amabango onyango olugwenxa okanye izivumelwano zophuhliso lwesoftware.
Iingxelo zokuvula
Kwangoko, iqela ngalinye libonelela ngokufutshane ingxelo yokuvula ukushwankathela imbono yabo kwimiba engundoqo, izinto eziphambili ngokubaluleka kunye neziphumo ezinqwenelekayo ezivela kulamlo. Oku kunceda umlamli ukuba aqonde imeko ngokukhawuleza nangcono ngokuthe ngqo kwiinkqubo ezilandelayo.
IiCaucuses zabucala
Enye yeempawu eziluncedo kakhulu kulamlo kukukwazi kwamaqela ukuxoxa imiba ngasese kwiiseshoni zangasese kunye nomlamli kuphela owaziwa ngokuba "iingxaki." Ezi ntlanganiso zomntu ngamnye zibonelela ngendawo ekhuselekileyo yokuvakalisa ukuphazamiseka, ukuphonononga izindululo kunye nokunxibelelana ngokungathanga ngqo ngemiyalezo ngomlamli ongathathi hlangothi.
Emva & Forth uthethathethwano
Umlamli usebenzisa ulwazi olusuka kwiingxoxo zabucala ukuya ququzelela ingxoxo enemveliso ejolise ekusondezeni imiba echasayo kufutshane iikowuti, imibuzo kunye nokuqaqambisa ukufana.
Iminyinyiva iqala kancinane ize inyuke ngokuqhubekayo njengoko ukuqonda iyakhula. Ekugqibeleni kukho ulungelelwano lwenziwa kumacala omabini luvumela ukusonjululwa.
Ukufikelela kwiSivumelwano esiMxhelo mnye
Inyathelo lokugqibela libona amaqela ngokuzithandela ukufikelela kwimvumelwano ngokwemigaqo eyamkelekileyo yokuhlala ekhunjulwe ngokubhaliweyo. Zakuba zisayinwe, ezi zivumelwano ziba zizivumelwano ezinyanzeliswa ngokusemthethweni. Ngokusesikweni ukumangalelana kuyaphetshwa ukonga ixesha elibalulekileyo kunye neendleko zabo bonke ababandakanyekayo.
IiPros & Cons of Mediation for Business Discuses
Ngelixa ulamlo luneenzuzo ezininzi, kufanelekile ukuphonononga ezinye izithintelo ezinokubakho ukuze ube nembono elungeleleneyo:
benefits
- Isebenza kakuhle emalini – Iindleko eziphantsi kuneemfazwe zasenkundleni
- Inkqubo ekhawulezayo – Isonjululwe kwiiveki okanye iinyanga
- Amazinga aphezulu esisombululo - Ngaphezu kwama-85% amatyala asonjululwe
- Abalamli abangathathi cala – Abaququzeleli beqela lesithathu abangakhethi cala
- Ukulawula iziphumo – Amaqela alawula izisombululo
- Inkqubo eyimfihlo – Iingxoxo zihlala ziyimfihlo
- Ugcina ubudlelwane -Ivumela intsebenziswano eyongezelelweyo
noqhwayelomva
- Ukungabopheleli -Amaqela anokurhoxa nangaliphi na ixesha
- Ukulalanisa kuyafuneka -Ifuna imvume evela macala onke
- Akukho mzekelo useti – Ayinampembelelo kwizigqibo zexesha elizayo
- Umngcipheko wokwabelana ngolwazi -Idatha enobuzaza inokuvuza kamva
- Iindleko ezingaqinisekanga -Kunzima ukulungisa iireyithi ezisicaba ngaphambili
Ukulungiselela Ngokufanelekileyo Ulamlo olunempumelelo
Amashishini anomdla wokufumana elona xabiso liphezulu kulamlo kufuneka aqinisekise ucwangciso olululo kunye nolungiselelo kwangethuba. Iindawo ezibalulekileyo ekufuneka zijongwe ziquka:
Hlanganisa Onke Amaxwebhu
Ngaphambi kokuba ulamlo luqalise, amashishini kufuneka aphelele qokelela amaxwebhu, iirekhodi, izivumelwano, ii-invoyisi, iingxelo okanye idatha efanelekileyo kulo mba.
Nabuphi na ubungqina obuxhasa amabango asembindini okanye iingxoxo ezenziweyo kufuneka zicwangciswe ngokulandelelana kwazo kwiifolda ezinezalathiso ukuze zifikeleleke ngokulula kamva. Ukwabelana ngamaxwebhu yakha ukuthembeka ngokuphandle kwaye ikhuthaza ukusombulula iingxaki ngentsebenziswano.
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Cacisa izinto eziphambili ngokubaluleka kunye neziphumo ezinqwenelekayo
Kubalulekile ukuba amaqela ngononophelo bachonge eyona midla yabo ingundoqo, izinto eziphambili ngokubaluleka kunye nezisombululo ezamkelekileyo efunwa kulamlo. Oku kunokubandakanya umonakalo wemali, ukutshintshwa kwemigaqo-nkqubo, ukucela uxolo kuluntu okanye ukomelezwa kokhuseleko oluchasene nokuphindaphindwa kwemiba.
Ukuba usebenzisa ingcebiso yezomthetho, banokunceda ekuqulunqeni ekujoliswe kuko iqhinga lokuthethathethana ukulinganisa iimeko ezifanelekileyo kunye nokhetho oluyinyani. Nangona kunjalo, ukuba bhetyebhetye ngundoqo ngokulinganayo njengoko iingcamango ezintsha ezisebenzayo ziboniswa.
Khetha uMlamli Ofanelekileyo
Njengoko kukhankanyiwe ngaphambili, umlamli okhethiweyo ubeka ithoni yeengxoxo. Imvelaphi yabo, izakhono kunye nesimbo kufuneka zihambelane nobunzima bemiba kunye nobuntu obubandakanyekayo.
Iimpawu ezifanelekileyo zokuphononongwa ziquka ubuchule bombandela, ubuchule bokuphulaphula, imfezeko, umonde kunye nokukwazi ukubamba i-nuance ngelixa utyhalela inkqubela phambili. Indima yabo kukukhokela hayi ukumisela iziphumo.
Kunini apho iMedition iFineka ngokufanelekileyo?
Ngelixa ulamlo lubonelela ngezinto ezininzi, aluhambelani nayo yonke ingxabano yeshishini. Iimeko ezithile zidla ngokuzuza kakhulu kububhetyebhetye obubonelela ngazo:
- Ukugcina ubuhlakani boshishino -Kubalulekile ukuqhubeka nentsebenziswano
- Izisombululo eziyimfihlo zibalulekile – Iimfihlo zorhwebo kufuneka zikhuselwe
- Isisombululo esikhawulezayo siyafuneka -Imisebenzi yoshishino inefuthe
- Ukufuna win-win ukuqonda -Inceba kunye nokuthembana kufuna ukubuyiselwa
- Amayeza okudala ayafuneka – Iimfuno ziyahluka kwimo esemthethweni
Kungenjalo, iifayili zasemthethweni ezithe tye zinokufanela iimeko apho iziqalelo ezibophelelayo zisisinyanzelo, umonakalo obangwayo uphezulu kakhulu okanye “ukufundisa umntu okhuphisana ndlongondlongo isifundo” yinto ephambili. Yonke imeko iyahluka kwiindlela ezifanelekileyo zokusombulula iingxabano.
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Indima yaBalamli kwiiNdawo zokuHlaliswa
Abalamli abanobuchule basebenzisa iindlela ezahlukeneyo kunye nobuchule bokuqhuba amaqela achaseneyo kwizivumelwano ezisisiseko ezifanayo:
Ukuququzelela iingxoxo eziphilileyo
Umlamli uyakhuthaza unxibelelwano oluvulekileyo nolunyanisekileyo phakathi kwamacala ngokuyila imiba ngokungathathi hlangothi, ukubuza imibuzo ecingisisiweyo kunye nokugcina izithethe zokuzihombisa ukuba iimvakalelo ziyavuka.
Ukuqonda Imidla Esisiseko
Ngokusebenzisa iicaucus zabucala kunye nokufunda phakathi kwemigca kwiiseshoni ezidibeneyo, abalamli tyhila imidla ephambili ephembelela ingxabano. Oku kunokubandakanya iinjongo zemali, iinkxalabo zodumo, umnqweno wentlonipho okanye utshintsho lomgaqo-nkqubo.
Ukwahlulahlula kunye nokwakha iTrasti
Inkqubela iyenzeka xa abalamli beqaqambisa iinjongo ezifanayo, cela umngeni ngobunono kwiintelekelelo eziphosakeleyo kunye nokwakha ukuzithemba malunga nenkqubo. Ngovelwano olukhulu kunye nokuthembela, izisombululo ezitsha ziyavela ezikhokelela ekuhlaleni.
Amaxabiso okuhlawula ngaphezulu I-85% kumawaka amatyala olamlo lwamashishini gxininisa ixabiso elikhulu eliziswa ngumlamli onamava etafileni. Italente yabo ekhawulezisa ukuqonda okunokuthi kuthathe ixesha elide (ukuba kuya kwenzeka) kwindawo yenkundla yeentshaba.
Izinto eziphambili eziThathayo kuNxibelelwano lwamaShishini
- Inokwenzeka enye indlela yokumangala ebiza imali eninzi kwiinkampani zabo bonke ubukhulu kunye namashishini
- Inkqubo eyimfihlo, eguquguqukayo kunye nentsebenziswano ukubeka ulawulo lwezisombululo ngokuqinileyo ezandleni zamaqela
- Kude ngakumbi indlela efikelelekayo, ekhawulezayo ukuhlaliswa okunyanzeliswa ngokusemthethweni ngokuchasene namadabi asenkundleni
- Ukulungisa amaqhina oshishino awonakeleyo ngokuqondana nangokuvumelana
- Abalamli abaziingcali bawongeza kakhulu amathuba okubhaqa amayeza afanelekileyo kunceda bonke ababandakanyekayo
Ngemarike yolamlo lwehlabathi kuqikelelwa ukufikelela kwixabiso eliphezulu kakhulu phantse US$10 yebhiliyoni ngo-2025, olu hlobo lokusombulula iingxabano luza kugcina kuphela ukuzuza uthatho kwisigaba soshishino nangaphaya. Ukukwazi kwayo ukukhupha izisombululo ezimangalisayo ezithandekayo ngokukhawuleza nakwiingxabano ezinetyhefu kakhulu ziyaqhubeka nokuphazamisa iingcamango zakudala.
Zonke iimpawu zikhomba Ulamlo luba linyathelo lokulungisa iingxabano zoshishino kwixesha elizayo! Iinkampani ezinolwazi ziyakwenza kakuhle ukugcina olu tolo lukufuphi kumphongolo wabo xa iingxabano zivela ngokungenakuthintelwa.
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